Stacey Carson

Clinical Physiotherapist and owner of Physiomatters

Stacey Graduated as a Physiotherapist from the University of Queensland in 1986. She spent 4 years working in Canada, but has been working in Private Practice in Hervey Bay since 1991. (Apart from a further 2 years working in Canada from 2003 til 2005). Stacey has done a diversity of courses since graduating and therefore has a large variety of techniques to utilise when treating your particular injury or complaint. Dry Needling, muscle energy and Group Exercise classes are just a few of the techniques she specialises in.






      Musculoskeletal Pain Assessment and Management

      Physiotherapists are highly trained in the assessment, treatment and rehabilitation of musculoskeletal pain and dysfunction.
      Your pain could be from your joints, muscles, ligaments, tendons, nerves or a combination of some or all of these.

      At Physiomatters we are able to:

      • Relieve or reduce your pain or dysfunction
      • Help you manage your injury
      • Return you to your normal activities, sport or work at a quicker rate
      • Give you a program to help improve your fitness, strength, flexibility, balance and co-ordination
      • Help prevent recurrence of your injury or pain
      • Improve your posture

      Sports Injuries

      Sports injuries require a specialised regime of treatment and rehabilitation that is aimed specifically at not only their injuries, but at their particular sport.

      Athletes normally push their bodies to a higher level of performance which can place a greater stress on their joints, muscles and ligaments. Their injuries need to be assessed thoroughly. The injury may be acute or chronic; the athlete may have an overuse injury or a muscle imbalance contributing to their pain.

      At Physiomatters we have a long history of assessing and treating athletes of all ages and all skill levels. We use the latest technology, combined with hands-on techniques, advice and exercise programs to assist in a fast and effective recovery for the athlete.

      Women's Health

      One in three women who have had a baby suffers from loss of bladder control. One out of twenty adults suffers from poor bladder and bowel control. Remember men can also suffer from incontinence.

      The Pelvic Floor muscle supports the pelvic organ muscles (bowel, bladder and in women the uterus). The muscle also controls the passage of urine from the bladder and faeces from the bowel and in women it also controls the vagina. It should be taut like a trampoline.

      Weakness can be caused from pregnancy, childbirth, being overweight, frequent heavy lifting, straining to empty your bowel, hormonal changes in women and post- prostectomy in men.

      Most people do not seek help as they are embarrassed, however, in most cases we can either cure or help them manage their problems. After correct assessment and diagnosis we will give you advice, education and exercises. These exercises range from specific pelvic floor exercises to core stability, ball and Pilates exercises.

      Gym and Hydrotherapy

      Not only is your Physiotherapist trained to assess and treat your injury, they are also trained to set up your exercise and rehabilitation program. They are in a unique position to advice you on what exercises will aid your recovery and also what exercises will aggravate your injury and therefore should be avoided.

      Your physiotherapists from Physiomatters will take you to the gym or pool of your choice and set up an exercise program that is specifically designed for you and your injury, pain or dysfunction.

      Your program will be age appropriate and aimed at improving your pain levels and function, while correcting your muscle imbalances, posture and balance. For the athlete it will also be sport specific.
      Your Physiotherapist will review and amend your program on a regular basis so that you continue to progress toward your ultimate goal and achieve maximum benefit from your exercise regime.

      Pre and Post Operative Assessment and Treatment

      At Physiomatters we like to see you before you have your surgery so we can inform you on what to expect post operatively and go through your post operative exercises.

      Your surgery is just the beginning of your recovery. In hospital you will be seen by a physiotherapist who will get you mobile and give you gentle exercises to help prevent lung infections and DVTs. They will also start you on your recovery journey with gentle exercises.

      Once you leave hospital you will need to attend physiotherapy to be re-assessed. We will look at your long term goals and set you a program of exercises and hands on therapy to help you achieve them.

      Different surgeons have different post-operative protocols. We liase closely with the surgical team to achieve the best result for you.

      Surgeries that commonly require Post-operatively physiotherapy include:

      • Upper limb:

      Dupuytrens contracture, Carpal Tunnel Syndrome, Tendon repairs, post fracture
      Tennis elbow or golfers elbow release, post fracture
      Total shoulder replacement, Rotator cuff repair, Acromioplasty, Putti Platt (shoulder stabilisation), post fracture.

      • Lower limb:

      Achilles tendon repair, Ankle replacement or reconstruction, bunionectomy, removal of spur, post fracture
      Total and partial knee replacements, Ligament reconstruction, arthroscope, menical repairs, patella tendon transfers, post fracture
      Total hip replacements, labral tears repaired, arthroscopy, post fracture.

      • Spine:

      Fusion, Laminectomy, Discectomy

      Conditions We Treat

      Joint Mobilisations and Manipulations Joint mobilisations have been used by Physiotherapists for many years to both assess and treat your joint dysfunction. It is a safe, controlled passive movement of your joints. Joint mobilisations can be performed on both your spinal and peripheral joints (e.g. shoulder, knee, and elbow). Mobilisations of the joint help with:
      • Improving range of movement
      • Lubrication of the joint surfaces
      • Improvement in pain levels
      • Decreasing associated muscle spasm
      Joint manipulation is normally short amplitude, high velocity thrust normally applied to a joint in the spine. It requires a highly trained practitioner to perform a manipulation safely and effectively. A manipulation is used to restore movement to an affected joint. A manipulation, like a mobilisation will also help reduce pain, decrease muscle spasm and improve lubrication to the joint.

      Soft tissue release and trigger points The term soft Tissues refers to your muscles, tendons and the fascia (connective tissue) that surround the muscles. The complex is often called your Myofascia and soft tissue release can also be called myofascial release. Trigger Points was a term first used by Janet Travell in the 1940s to refer to highly sensitive and irritable nodules in associated tight muscle fibres. Myofascial Release and Trigger Point therapy utilises specific massage techniques to stretch and release the tight structures and decrease the underlying spasm.

      Muscle Energy & Mulligan Techniques Muscle Energy was originally an osteopathic technique that has now been adopted by Physiotherapists and Chiropractors worldwide. The trained practitioner through thorough examination determines if a joint is not in its correct anatomical position. If a joint is determined to be rotated, flexed, extended or laterally tipped they will then use positioning and your active muscle contraction to reposition the joint to its correct alignment. This will relieve your pain, decrease associated muscle spasm and improve your active range of movement Mulligan is a New Zealand Physiotherapist who has designed the concepts of MWMs (mobilisations with movement) for the extremities and SNAGS (sustained natural apophyseal glides) for the spine. The Physiotherapist first identifies a comparable sign - this may be loss of joint movement, pain associated with movement, or pain associated with a particular function. The physiotherapist then applies a pain free accessory glide to the affected joint while the patient performs their painful movement. The movement should now be pain free. This movement is then repeated a number of times while the Physiotherapist maintains the accessory glide. After treatment the patient normally feels a marked improvement in their pain levels and range of movement.

      McKenzie Method The McKenzie method was developed by Robin McKenzie, a New Zealand Physiotherapist. It is a comprehensive assessment of repetitive movements or static postures on the patient's pain and dysfunction. Accurate diagnosis allows the physiotherapist to develop a treatment plan, which includes an extensive self management program for the patient. The self management program includes both dynamic and static postures and exercises, postural education and avoidance of aggravating positions.

      Dry Needling Dry Needling is a term used to describe the technique of using a solid filament needle (the same needles as those used by acupuncturists) to treat myofascial trigger points (see soft tissue release and trigger points). The needle is used to deactivate and resolve the spasm associated with the trigger point, helping reduce muscle pain and dysfunction.

      Traction Traction is used to treat discogenic pain in the low back and the neck. The axial decompression caused by the traction aids rehydration of the disc, this allows increased nutrients to reach the disc and assists with healing. Traction also relieves pressure on inflamed nerves and on the outer fibres of the disc.

      Electrotherapy Physiotherapists can use a number of different electrical modalities during a treatment session. Interferential - Interferential uses a low to mid-level electrical frequency to treat muscular spasm and strains, ligamentous injuries and joint pain including arthritic pain. It helps relieve pain, stimulate muscle, increases blood flow to the treated area and decreases oedema and inflammation. Ultrasound - Therapeutic ultrasound uses a frequency between 0.7 and 3.3MHz, with a maximum energy absorption in soft tissue between 2 and 5 cm. Ultrasound increases the blood flow, decreases inflammation and oedema and gently massages the affected soft tissue. Ultrasound is used to treat acute conditions like acute sprains and strains of ligaments and muscles, tendonitis, fasciitis, bursitis, as well as more chronic conditions like osteoarthritis and rheumatoid arthritis as well as scar tissue adhesions. Laser - Low level laser therapy is used to decrease pain, increase blood flow and decrease inflammation. It is particularly useful in the treatment of both acute and chronic joint pain. Acute whiplash injuries respond extremely well to laser as does chronic rheumatoid affected joints.

      Core Stability Core stability normally relates to using muscles in the low back and abdomen to help protect the lumbar spine during different activities. The major muscles used in core stabilising exercises are: Transverse Abdominis, Multifidus, The diaphragm and the pelvic floor muscle. Physiotherapists are highly trained in assessing their function and giving you the most appropriate exercises to strengthen your core. These exercises can range from Pilates based exercises, to ball exercises, yoga to specific floor exercises designed just for you and for your particular injury or dysfunction.

      Group Exercise Classes Group Exercise Classes incorporate modified Pilates techniques.   Classes incorporate gentle balance, strengthening and core exercises. It is a requirement to attend a 1 on 1 session with the Physiotherapist prior to starting classes. His enables the Physiotherapist to personalise the class depending on your injuries, disabilities, dysfunctions and fitness levels. It also enables the physiotherapist to teach you how to turn your core on correctly. You will also be shown some of the exercises incorporated in the class and taught how to perform they correctly and safely.

      Gym and Hydrotherapy Programs Not only is your Physiotherapist trained to assess and treat your injury, they are also trained to set up your exercise and rehabilitation program. They are in a unique position to advice you on what exercises will aid your recovery and also what exercises will aggravate your injury and therefore should be avoided. They can progress your program at an appropriate rate for you, giving you maximum benefit from your exercise regime.

      Postural Education Good posture is important for all ages, and is a vital tool in decreasing back and neck pain and dysfunction. Your physiotherapist will assess and diagnose the underlying reasons for your bad posture, whether it is weak muscles, a muscle imbalance or stiff joints. Is it due to a poor work set up or playing too much x-box? Studying on your bed or not having enough breaks while knitting. A program will be set up specifically for you that will address your particular problem and issues.

      Work Solutions
      The Initial Rehabilitation Needs Assessment aims to engage a person early in their vocational rehabilitation program. It examines the physical and / or psychological needs of the person, and the workplace requirements in order to develop an individualised rehabilitation and return to work plan. An in-depth interview is conducted with the person to obtain information relating to the injury, current symptoms and return to work barriers in order to develop an individualised rehabilitation plan.

      Opening Times

      We are open: 8am-7pm Monday and Thursday - 8am-5pm Tuesday, Wednesday and Friday - 9am-1pm Saturday

      Get in Touch

      We are always happy to answer any questions you may have. Call us on 07 41971960 or email:

      Do I need a Doctors Referral?

      No, unless you are Veteran Affairs, Work Cover or on an EPC program.

      Will my health fund cover my cost of treatment?

      No, however the practice does have hicaps. You will need to cover the gap, which varies between health covers and will also depend on the level of health fund that you are in.

      Do you have eftpos?


      Do I have to pay a gap if I am on the Medicare PROGRAM?

      Yes – A $15 gap payment is due at the time of your appointment.

      Do you accept work cover?

      Yes. In fact work cover is a speciality of this clinic, with treatment, work place assessments, vocational assessments and host placements performed regularly.

      Do you accept Veteran Affairs Patients?

      Yes. We take great pleasure in looking after our Vets well.

      Do you treat insurance patients?

      Yes, if you have had a motor vehicle or motor bike accident we will assess and treat all your injuries. We will bulk bill the insurance company and liase with your lawyer, your insurance company and your Doctor.
      We offer a hands on approach that utilises the latest in evidence based injury treatment and rehabilitation practices that will help you achieve your maximum potential. We aim to return you to your work, sport or recreational activity not only quickly but stronger, safer and with a better knowledge on how to prevent further injury. Call Physiomatters today.
      Send us a message We are always happy to answer any questions you may have. Please use the form below to contact us and we will get back to you promptly

      Contact Info

      • 07 4197 1960
      • Cnr Nissen St and Bayswater Drive Hervey Bay, QLD 4655

      Opening Times

      We are open: 8am-7pm Monday and Thursday 8am-5pm Tuesday, Wednesday & Friday - 9am-1pm Saturday

      Get in Touch

      We are always happy to answer any questions you may have. Call us on 07 41971960 or email: